We offer top-quality service, upfront pricing, and exact appointment times.
We offer top-quality service, upfront pricing, and exact appointment times.
Pro-X is not a franchise or national chain. It was founded and operates exlusively in Oklahoma. If you like keeping your dollars local, we're the right pick for you. Choose us for carpet cleaning, dryer vent cleaning, or garage door repair.
We are registered with the Oklahoma Secretary of State and always carry liability insurance. Not everyone is into the whole, "My friend knows a guy who does that" sort of thing. If you want a fully legitimate provider, Pro-X is it.
December 3rd, 2023
Your garage door is a workhorse, providing convenience and security for your home. However, like any mechanical system, it may encounter issues from time to time. In this guide, we'll explore some common garage door problems and provide troubleshooting tips to help homeowners address them effectively.
1. Unresponsive Garage Door Opener
Problem: Your garage door opener isn't responding to remote commands.
Check the remote batteries and replace them if needed.
Ensure the opener is plugged in and receiving power.
Verify that there are no obstructions blocking the garage door sensors.
2. Noisy Garage Door Operation
Problem: Your garage door is making unusual or loud noises during operation.
Lubricate the moving parts, including hinges, rollers, and springs (don't touch springs by hand).
Inspect the tracks for debris or misalignment and clean or realign as necessary.
Tighten any loose hardware, such as nuts and bolts.
3. Slow or Jerky Door Movement
Problem: Your garage door is moving slower than usual or exhibiting jerky movements.
Check for obstructions in the tracks and remove them.
Lubricate the garage door springs, rollers, and hinges.
Examine the cables for fraying or damage and replace if necessary.
4. Uneven Closing or Opening
Problem: Your garage door is closing or opening unevenly.
Inspect the tracks for bends or misalignment and correct as needed.
Check the balance of the door by disconnecting the opener and operating it manually.
5. Garage Door Reverses Before Closing
Problem: The garage door starts to close but then immediately reverses.
Clear any debris or obstructions from the garage door sensors.
Check the alignment of the garage door sensors
Check for broken or damaged springs and replace if necessary.
Regularly troubleshooting and addressing common garage door problems can prevent larger issues and extend the lifespan of your garage door system. While some issues can be resolved with simple maintenance, others may require the expertise of a professional garage door repair service. If you find yourself unable to resolve a problem or if the issue persists, don't hesitate to seek professional assistance to ensure the continued safety and functionality of your garage door.
December 2nd, 2023
When we think about indoor air quality, our minds often turn to air purifiers and ventilation systems. However, there's a crucial component that is frequently overlooked—the cleanliness of your dryer vent. In this article, we'll explore the often underestimated connection between dryer vent cleaning and indoor air quality.
The Hidden Culprit: Lint and Debris
As your clothes tumble in the dryer, lint and debris are generated. While the lint trap captures a significant amount, a portion inevitably escapes into the dryer vent. Over time, this accumulation can lead to a range of issues, including compromised indoor air quality.
How Dirty Dryer Vents Affect Indoor Air Quality
Airborne Particles: When lint and debris accumulate in the dryer vent, they can possibly be released into the air within your home. These airborne particles can trigger allergies and respiratory issues, especially in individuals with pre-existing conditions.
Mold Growth: Moisture trapped in the dryer vent can create an ideal environment for mold growth. If the air were to circulate or leak somewhere, mold spores may be dispersed into your living spaces, posing health risks and affecting the overall air quality.
Carbon Monoxide Concerns: Gas dryers, if not properly vented, can produce carbon monoxide. A clogged or blocked vent may increase the risk of this dangerous gas entering your home. Regular dryer vent cleaning is essential for ensuring proper ventilation and reducing this risk.
The Importance of Regular Dryer Vent Cleaning
Preventing Health Issues: Routine dryer vent cleaning is a proactive measure to safeguard the health of your household members. Cleaner vents mean fewer airborne particles, reducing the likelihood of respiratory problems and allergies.
Enhancing Indoor Air Quality: A clean dryer vent contributes to overall improved indoor air quality. Fresh, clean air circulating in your home creates a healthier living environment for you and your family.
Signs Your Dryer Vent May be Affecting Indoor Air Quality
Persistent Musty Odors: If you notice musty smells, it could be an indication of mold growth in the vent. Addressing this promptly through professional cleaning can eliminate the source of the odor.
Visible Debris Around the Dryer Area: If you see lint or debris around the dryer or vent area, it's a sign that the vent may be clogged. Ignoring this could lead to compromised air quality.
As homeowners, we prioritize indoor air quality for the well-being of our families. Recognizing the link between dryer vent cleanliness and indoor air quality is a crucial step toward creating a healthy home environment. By scheduling regular dryer vent cleanings, you not only ensure the efficiency of your dryer but also contribute to the overall well-being of your household. Take the proactive approach—breathe easier with a clean and well-maintained dryer vent.
December 1st, 2023
Pet ownership brings immeasurable joy and companionship into our lives, but it also comes with the inevitable challenges of maintaining a clean and odor-free home. Among these challenges, dealing with pet-related issues on carpets ranks high. In this guide, we'll share expert tips tailored for pet owners to keep their carpets looking and smelling fresh.
1. Act Quickly on Accidents
Pets have a knack for surprising us with unexpected accidents. When these occur, it's crucial to act swiftly. Blot the area with a clean cloth to absorb as much moisture as possible. Avoid rubbing, as it can spread the stain. Once the area is dry, treat it with a pet-friendly stain remover or a mixture of white vinegar and water.
2. Regular Vacuuming is Key
Pet hair and dander can quickly accumulate on carpets, exacerbating allergies and diminishing indoor air quality. Establish a routine of regular vacuuming, focusing on high-traffic areas and pet-favorite spots. Invest in a vacuum cleaner with a HEPA filter to effectively capture pet-related allergens.
3. Use Pet-Safe Cleaning Products
When choosing carpet cleaning products, opt for those specifically formulated for homes with pets. These products are designed to break down pet stains and neutralize odors without harmful chemicals. Always check for the pet-friendly label to ensure the safety of your furry friends.
4. Groom Your Pets Regularly
Regular grooming of your pets can significantly reduce the amount of loose fur and dander they shed onto carpets. Brushing your pets helps control shedding, keeping carpets cleaner for longer periods. Additionally, it contributes to their overall health and well-being.
5. Employ Area Rugs Strategically
Place area rugs in your pet's favorite hangout spots to protect the underlying carpet. Opt for washable rugs with non-slip backing for easy maintenance. These rugs can act as a barrier, trapping dirt and preventing it from reaching the carpet fibers.
6. Schedule Professional Cleanings
While routine maintenance is crucial, scheduling professional carpet cleanings is equally important for pet owners. Professional cleaners have the expertise and equipment to deep clean carpets, removing embedded odors and stains. Aim for regular cleanings to keep your home fresh and sanitary.
7. Invest in Stain-Resistant Carpeting and/or a Pet-Friendly Pad
Consider upgrading to carpeting specifically designed to resist stains. Stain-resistant carpets are easier to clean and maintain, providing an added layer of protection against pet-related accidents. Your carpet pad is crucial as well. If you anticipate pet accidents, it would be wise to invest in a pet pad. These upgraded carpet pads are water resistant and do not allow urine accidents to penetrate deeper than the surface.
Being a pet owner doesn't mean compromising on the cleanliness and freshness of your home. With these carpet cleaning tips tailored for pet owners, you can enjoy the company of your furry friends while maintaining a clean and inviting living space. By combining proactive measures with professional carpet cleaning services, you'll ensure that your carpets remain a source of comfort for both you and your pets.
November 12th, 2023
When it comes to garage doors, achieving the ideal balance is more than just a matter of convenience; it's a fundamental aspect of safety and functionality. To test this, disengage your automatic opener so that the door can be raised and lowered manually. A perfectly balanced garage door should stay in position halfway up, remain securely open without any unexpected falls, and close effortlessly without requiring excessive force. Let's delve into why this equilibrium is crucial and how you can ensure your garage door achieves it.
Staying Put at the Midway Point
A well-balanced garage door should effortlessly hold its position when opened halfway. When the door remains steady at the midway point, it illustrates that your counter-balance system is in equilibrium. If your springs aren't producing enough upward force, the door will likely descend down. If they're producing too much force, the door will tend to continue opening higher.
If the door held in place at the midway point, there's no chance it will fall from the raised position. However, it is essential to test the upward force here and confirm that the door will stay in place. If it tries to open beyond the garage frame, it may be producing too much opening pressure.
Closing Effortlessly: A Gentle Descent
Closing your garage door shouldn't feel like a battle of strength. A balanced garage door should glide down smoothly without requiring a ton of force. Excessive resistance during the closing process not only indicates a potential balance issue but also puts strain on various components, potentially leading to premature wear and tear. While your garage door operator aids in lifting the door, if it has to struggle against the springs during lowering, it can cause equal damage.
Tips for Achieving and Maintaining Balance:
Spring Tension Adjustment: The garage door springs play a pivotal role in achieving balance. We can help ensure the correct tension for your specific door.
Regular Lubrication: Keep all moving parts, including hinges and rollers, well-lubricated. This minimizes friction, allowing for smoother operation.
Visual Checks: Regularly visually inspect the door for signs of wear, misalignment, or damage. Addressing issues promptly can prevent them from evolving into more significant problems. Contact a professional garage door repair company when needed.
November 12th, 2023
In the realm of household chores, dryer vent cleaning might not be the first task that comes to mind when thinking about energy efficiency. However, the link between a clean dryer vent and energy savings is more significant than you might imagine. Let's delve into the details of how regular dryer vent cleaning can have a substantial impact on your home's energy efficiency.
Reduced Drying Time, Lower Energy Consumption
One of the primary benefits of a clean dryer vent is the reduction in drying time. When your dryer vent is clogged with lint and debris, it restricts the airflow, making your dryer work harder to dry clothes. This extended drying process not only wastes time but also consumes more energy. By keeping the vent clear, you allow hot, moist air to escape efficiently, leading to quicker drying cycles and decreased energy consumption.
Optimized Appliance Performance
A clean dryer vent contributes to the overall health and performance of your dryer. When the vent is clogged, the dryer's internal temperature can rise, putting stress on components and potentially leading to malfunctions. Regular vent cleaning ensures that your dryer operates at its optimal temperature, reducing the risk of overheating and extending the lifespan of your appliance. A well-maintained dryer is not only more energy-efficient but also more cost-effective in the long run.
Preventing Energy Waste
Beyond the direct impact on your utility bills, maintaining a clean dryer vent aligns with broader environmental goals. Energy efficiency is not just about personal savings; it's also about reducing unnecessary energy consumption. When your dryer operates efficiently, it requires less energy to perform its job, contributing to a more sustainable and eco-friendly home.
Safety First, Efficiency Follows
While energy efficiency is a compelling reason to prioritize dryer vent cleaning, safety should not be overlooked. Clogged vents pose a significant fire hazard, as the accumulated lint becomes highly flammable. By keeping your dryer vent clean, you not only enhance energy efficiency but also prioritize the safety of your home and loved ones.
Conclusion: A Small Task with Big Rewards
In the grand scheme of home maintenance, dedicating time to clean your dryer vent might seem like a small task. However, the rewards are substantial, ranging from lower energy bills and reduced environmental impact to a safer living space. Consider adding dryer vent cleaning to your regular home maintenance routine to enjoy the benefits of a more energy-efficient household.
November 12th, 2023
Your home is more than just a physical space; it's an environment that directly influences your well-being. While many aspects of a healthy home are evident, the connection between carpet cleaning and overall home health might surprise you. Let's explore the subtle yet crucial links that make professional carpet cleaning an essential contributor to a healthier living space.
Allergen Eradication for Respiratory Harmony
Carpets, with their cozy appeal, often harbor allergens that can impact respiratory health. Professional carpet cleaning, such as hot water extraction or steam cleaning, effectively eliminate allergens like dust mites, pet dander, and pollen. By eradicating these unseen threats, carpet cleaning supports a healthier indoor environment, especially for those prone to allergies or respiratory issues.
A Clean Carpet, A Happy Home
Beyond aesthetics, the cleanliness of your carpet significantly influences the overall hygiene of your living space. Carpets act as filters, trapping dirt, bacteria, and pollutants over time. Professional cleaning ensures a deep and thorough removal of these contaminants, promoting a cleaner, healthier home environment for you and your loved ones.
Mental Well-being: The Psychological Impact of Clean Spaces
A clean and well-maintained home doesn't just contribute to physical health; it also positively influences mental well-being. The appearance and cleanliness of your living space can affect your mood and stress levels. Stepping onto a freshly cleaned carpet can evoke a sense of comfort and relaxation, fostering a positive atmosphere that supports mental health.
Prolonged Carpet Lifespan for Sustainable Living
Regular professional carpet cleaning isn't just a one-time fix; it's a commitment to the longevity of your carpets. Well-maintained carpet not only enhance the visual appeal of your home but also contribute to sustainable living. By extending the lifespan of your carpet, you reduce the environmental impact of early carpet disposal, promoting a more eco-friendly household.
Conclusion: Elevate Your Living Space, Elevate Your Health
The link between carpet cleaning and home health goes beyond surface-level cleanliness. It's a comprehensive approach to creating a living environment that supports both physical and mental well-being. Professional carpet cleaning plays a vital role in eradicating allergens and maintaining a clean and comfortable space for you and your family. Embrace the connection between carpet cleanliness and home health, and take a step towards a healthier, happier home.
November 4th, 2023
Keeping your home clean and well-maintained is essential for a healthy living environment. Winter and summer months each have their unique advantages when it comes to carpet cleaning. Let's explore the benefits of cleaning your carpets in both seasons.
Summer: Harnessing the Power of Air Conditioning
Summer is a popular time for carpet cleaning for several reasons. One of the main advantages is the widespread use of air conditioning during this season. Air conditioning not only keeps your home cool but also helps in lowering indoor humidity levels. Low humidity is crucial for efficient carpet cleaning, as it ensures faster drying times.
During summer, the AC system acts as a dehumidifier, extracting excess moisture from the indoor air. When you clean your carpets in summer, the reduced humidity accelerates the drying process, allowing you to resume your daily activities without disruption.
Winter: Embracing Natural Low Humidity
Contrary to common belief, winter can also be an excellent time for carpet cleaning, especially in regions with naturally low humidity levels. During winter, the air outside is generally dry, which can aid in the drying process after carpet cleaning. In areas where winter humidity levels are naturally low, cleaning your carpets during this season can be advantageous.
Furthermore, winter carpet cleaning allows you to prepare your home for the upcoming spring season. By removing dirt, debris, and allergens accumulated during the winter months, you create a fresh and healthy indoor environment just in time for the warmer weather.
So whether the weather is hot and humid or cold and dry, it's a great time to have your carpet cleaned!
October 24th, 2023
Blood stains on carpet can be a nightmare to deal with, but fear not! There’s a simple and effective carpet cleaning solution hiding in your medicine cabinet: hydrogen peroxide. This common household item can work wonders on blood stains, ensuring your carpets look as good as new.
Understanding the Power of Hydrogen Peroxide:
Hydrogen peroxide, the go-to antiseptic for minor cuts and scrapes, doubles up as a powerful stain remover. When it comes into contact with blood, it breaks down the proteins in the stain, making it easier to lift off the carpet fibers. This chemical reaction is the key to its stain-busting prowess.
Here’s How You Do It:
Step 1: Act Fast
The quicker you address the stain, the better your chances of complete removal. As soon as you notice the blood stain, grab a clean cloth and blot the area gently to absorb as much of the blood as possible.
Step 2: Prepare the Solution
In a small bowl, mix equal parts of hydrogen peroxide and cold water. Ensure you're using a 3% hydrogen peroxide solution, which is typically available at most drugstores. Tip: If this 50-50 mixture doesn't do the trick, apply the peroxide undiluted.
Step 3: Test in an Inconspicuous Area
Before applying the solution to the stained area, always perform a patch test in an inconspicuous corner of the carpet to ensure it doesn’t damage the fibers or color.
Step 4: Apply the Solution
Using a clean cloth or sponge, apply the hydrogen peroxide solution directly onto the blood stain. Gently blot and do not rub, as this might spread the stain. Don't oversaturate the carpet with solution. The less moisture, the better.
Step 5: Blot and Repeat
Continue blotting the stained area with the solution until the blood stain begins to fade. You might need to repeat this process a few times, especially for older or stubborn stains.
Step 6: Rinse and Dry
Once the stain has lightened considerably, rinse the area with cold water and blot dry with a clean cloth to remove any residue. Allow the carpet to air dry completely. Pro-X Carpet Cleaning
October 23rd, 2023
Drying your laundry might seem like a simple and routine task. You load your clothes into the dryer, press a button, and voilà, you get clean and dry clothes. However, there's one small yet crucial step that often gets overlooked - cleaning the lint trap after each dryer load. Here’s why this seemingly minor task is so important:
Perhaps the most vital reason to clean your lint trap regularly is fire safety. Lint is highly flammable. When it accumulates in the trap and around the dryer's exhaust duct, it poses a significant fire hazard. Thousands of house fires are caused by dryers every year, most of which could have been prevented by simple maintenance tasks like cleaning the lint trap.
A clogged lint trap reduces the airflow in your dryer. When your dryer can't circulate air properly, it has to work harder and longer to dry your clothes. This inefficiency not only increases your energy bills but also puts unnecessary wear and tear on your dryer, leading to potential breakdowns and repair costs.
Regularly cleaning the lint trap can extend the lifespan of your dryer. By cleaning the lint trap after each use, you’re ensuring your dryer runs smoothly and lasts longer.
A clean lint trap allows for proper airflow, which translates to better drying performance. Your clothes will dry faster and more evenly, saving you time and ensuring your laundry comes out as expected. Optimal dryer performance means you're using less energy.
In conclusion, taking a few seconds to clean your dryer's lint trap after each load might seem like a minor inconvenience, but the benefits far outweigh the effort. From preventing house fires to saving energy and money, this simple act of maintenance ensures your dryer functions effectively and safely, making it a habit well worth adopting. So, the next time you toss a load of laundry into the dryer, remember to clean the lint trap – your safety and wallet will thank you.
October 7th, 2023
If there's one constant in the world, it's that moving parts break. Garage door springs are no exception. While torsion springs are made of high-strength steel, the constant stress of winding and unwinding leads to eventual failure. American-made springs have an industry standard life of at least 10,000 cycles. A cycle is comprised of one open and one close. To put this into perspective, two cycles per day would mean the spring would last 14 years. Most families use the garage door more than this, so the actual duration will likely be shorter.
There are some tips to extend the lifespan of your springs. The best thing you can do is keep them lubricated with garage-specific lubricant. This cuts down on the friction and heat produced, thereby helping the springs last longer. You can also avoid unnecessarily opening your door. For example, take that trash bag out of the front door as opposed ot the garage door.
If you find that your springs are breaking in a relatively short time, you may require high cycle springs. These are rated to last longer, sometimes 20,000-50,000 cycles.
October 1st, 2023
There are many services which offer a professional and do-it-yourself option. Dryer vent cleaning is one of them, so if you need help deciding, consider the following.
Dryer vent cleaning is a fairly straightforward process. Much like clearing a clogged drain, the aim is to locate and destroy a clog. Dryer ducts are a little different because, in addition to the clog, the rest of the piping needs to be cleaned AND you don't have the benefit of running water to help clear the debris.
In order to clean your duct as thoroughly as possible, we use commercial grade power brushes. These are made of steel and literally shred everything they come in contact with. The clog won't have a chance. DIY kits (and other dryer vent cleaning companies for that matter) use standard nylon-bristle brushes. These are fine, but they lack the shredding power that our tools provide.
Another item to contend with is the length and complexity of your duct. DIY kits are usually only 12 feet long and only able to spin in one direction. If you don't have enough rods, or they can't navigate the ducting properly, your issue won't be solved. Our commerical rods can spin in any direction, and we have over 40 feet of accessibility!
The choice is yours, of course, but when you want the job done right, backed under warranty, Pro-X Dryer Vent Cleaning in Oklahoma City, Edmond, Yukon, Norman, and others is the way to go.
September 28th, 2023
We LOVE OKC and it's surrounding areas. Our service area is pretty large, and we are happy to serve all of it. Our local service areas include: Arcadia, Bethany, Blanchard, Choctaw, Del City, Edmond, Midwest City, Moore, Mustang, Newcastle, Norman, Oklahoma CIty, Piedmont, The Village, Tuttle, Warr Acres, and Yukon.
September 22nd, 2023
Your garage door rollers, or wheels, could be responsible for most of the noise you hear when it's in operation. One idea most people get is to apply some grease to the rollers in order to quiet them down. Yes, this works...at first. The problem with grease is that it attracts surrounding dirt and grime. When you use grease on the garage rollers, it will eventually start penetrating into the ball bearings inside of the wheels themselves. This grease and dirt mixture will begin to cause more problems that it solves. In addition to this, the now-dirty grease will expand into the door tracks and create an even bigger mess.
Using a liquid lubricant is significantly better in the long run. Most hardware stores sell lubricant made specifically for garage door parts, but most lubricating sprays will do the trick. You can spray the wheels themselves and the stem of the wheels inside of the door hinges and brackets.
Need garage door repair services in Oklahoma City, Edmond, Yukon, Norman, and others? Visit our garage door repair page for assistance.
September 10th, 2023
If you have ever looked into garage door springs, you'll notice there are a million different variations. The first reaction to this is to wonder why sizing can't be simplified and standardized. The problem has to do with the varying weights of garage doors and the path in which they open. The garage springs have to do two things. They have to absorb the weight of the door to make opening possible, but they also have to keep the door heavy enough that it closes just as easily. Much like most things in life, it's a balancing act.
If there was a standard spring size, but non-standard garage door weights, you could never achieve the balance needed to both easily open the door AND keep it closed when it needs to be. The springs have to be wound a specific number of times because they have to turn the cable drums a specific number of times to lift the door a specific amount of feet. Because the lift distance is fairly standardized, and therefore the drum spins are standardized, and therefore the spring spins are standardized, the only thing that can vary to accomodate the different weights of garage doors is the size and length of the springs.
If your springs are broken, the wrong size, or are in poor condition, visit our garage door repair page for assistance in Oklahoma City, Edmond, Yukon, Norman, and others.
August 29th, 2023
Garage door springs supply the upward force needed to allow your opener to lift your garage door. Even a standard two car door could weigh nearly 200lbs. Without a system to counterbalance this weight, your automatic opener would need to be the size of, basically, a jet engine! The spring system delivers torque by way of tension. When the garage door is closed, the springs are wound to maximum tension. As your garage door rises, the springs naturally want to unwind. This unwinding pressure turns a tube that is attached by wires to your garage door. This torque turns the tube and helps lift the garage door.
If your springs are broken, the wrong size, or are in poor condition, visit our garage door repair page for assistance in Oklahoma City, Edmond, Yukon, Norman, and others.
April 28th, 2023
A professional carpet cleaning technician will consider the type of carpet you have to optimize the process. For example, he may raise or lower the water pressure based on the density of the pile. More dense carpet may require slightly higher pressure. Closed-loop carpet (Berber) usually requires lower pressure to help prevent issues such as browning or re-emergence of stains. Polyester carpet has an affinity for oils, so a degreasing agent, such as a citrus cleaner, helps break that oil down better. Nylon tends to be a long-lasting and durable fiber that can withstand aggressive cleaning methods.
Overall, a professional has a greater understanding of the cleaning process. Part of the cost of a professional is the knowledge they bring to the trade. Carpet cleaning is no different.
January 10th, 2023
The most common answer to this question is once per year, but you may not need to do it that often. The factors that affect the functionality of your duct are the following:
Complexity of Design (bends)
Diameter of Duct
Let's look at the most simple factor first. Most home dryer ducts are 4" in diameter. If your home was built in the last, say, 30 years, it's almost certain that this is the diameter. Some older homes use 3" ducts. These are fine, but less ideal. You're essentially starting out with a 25% restriction versus a 4". These smaller ducts should be cleaned more often.
The length and complexity are tied together. A long, straight duct can perform the same as a short, complex one. If your duct run is very long (over 24 feet in most cases) or very complex (90 degree bends, multiple 45 degree bends, rectangular duct to round transition point, etc), you may need to clean you duct more frequently as well.
The final factor is how often you use the dryer. For a family that does laundry daily, debris will build up quicker than, say, a single person or couple who only do a few loads per week.
Monitor your drying times and clean the duct at the first sign of performance deterioration. For preventative maintenance and based on the factors above, we'd recommend cleaning the duct every 1-3 years. We're your source for dryer vent cleaning in Oklahoma City, Edmond, Yukon, Norman, and others.
February 24th, 2020
If you've ever discussed or researched different carpet cleaning companies, you'll notice that there is a wide variation between drying time. Why does one company have your carpet dry within a few hours while another takes two days? If all companies used the same exact process, the only variation would be the power of their equipment. The reality is process is a more significant contributor to drying. A cleaner using the strongest equipment, poorly, can lead to long dry times.
In terms of process, the major factors are water pressure, drying strokes, and speed. A company who uses high pressure will drive too much moisture down into the carpet pad, and this adds significant drying time. Drying strokes are possibly the single most important factor. Does the company take the time to extract more water (vacuuming without spraying water/steam)? This adds time to the appointment, and could even make the visit twice as long. As a result, many companies hoping to squeeze in as many jobs as possible may skip this important step. On the same concept as drying strokes, how fast does the company hope to finish the job? It takes time to clean and dry carpet properly. If a technician is stressed to hurry and finish the job, they will cut corners and not take the time to extract as much water as possible. Make sure your carpet cleaner can articulate how they will give you the best drying time they can.
November 17th, 2019
You've seen the ads while walking out of the grocery store. "Professional results for a fraction of the price!" These seem enticing enough, but what are you really getting for the price? Firstly, let's tally up what it may cost when trying to replicate a professional cleaning. We'll use a leading brand that you probably see most often in stores.
24 Hour Rental: $35.00
Cleaning Solution: $29.00
Spot Treatment: $8.50
Odor Treatment: $6.50
Total Rental Cost: $85.81
If you're cleaning less than 3 rooms, you'll probably find a professional to do it for around $125, so renting for that isn't a great value. If you're doing your whole house, the value is better, but what's different?
A professional cleaner will provide several features that can't be matched by the store machine (we wouldn't spend $10,000-$30,000 on a truck-mounted carpet cleaner if it did!). The first is how we apply the cleaning mix. The store machine has you mix your treatment along with water and go. Imagine if you washed your hands with soapy water and never got a chance to rinse it out. This will leave soil-attracting residue which will make your carpet look worse than when you started within weeks or months. A professional will apply a treatment independently, allow it to activate and do it's work, then fully extract and rinse it with fresh water. The second feature is heat. You can put hot water into the rental machine, but your faucets won't produce water hotter than around 100 degrees, typically. This temperature will only decrease as you start cleaning and you'll end up with room temperature water by the end. A professional machine constantly heats up water to nearly 200 degrees. If you wash anything, you know hot water cleans better. Finally, you need to suck up all the dirt and grime that's in the carpet, so vacuum pressure is the key. The rental can't have much vacuum power, particularly if it only has one power cord. The motor couldn't draw enough electricity even if it had a huge vacuum. We use gas-powered engines which power an enormous vacuum blower. This provides the necessary power to lift moisture and dirt out of the carpet. It would be like comparing a blow dryer to a gas powered blower. Which would you prefer?
All of these points don't even take into account the most important thing: YOUR TIME. Option one, the rental, will cost you around $85 and take up your entire day. How much is your day worth? A professional will provide significantly better results due to a better process and equipment. You can get your home done for $150-250 from most cleaners (depending on areas or house size).
The choice is simple: Better Cleaning, Longer-Lasting Clean, Professional Technician OR save a few bucks.
November 5th, 2019
The carpet cleaning industry is not immune to one of the oldest sales techniques ever used. The bait-and-switch is a method which drives someone to solicit your product or service, usually based on an attention-grabbing offer, only to use that opportunity to shift the transaction to the product or service the merchant wanted sold in the first place. The classic example is a car dealership advertising a great vehicle at an outrageously low price. People see this and are enticed to visit the dealer to purchase said vehicle. However, when they show up, that car is sold (of course) but there happens to be many other options which will fit your needs, apparently! The dealer used the ad to bait a customer into the showroom so that he could switch them to a regularly priced sale.
Although less common nowadays, we still see examples of carpet cleaners trying this technique. You may see a print ad or coupon for something like "$10 a Room" or "Entire Home for $75". A savvy consumer would see this and recognize that high quality service and results can't possibly be combined with below rock-bottom pricing. A stunning price like this is used to get a foot in your door (bait). At that time, the cleaner may explain that the price shown is for steam cleaning only and that your carpet needs to be pretreated, conditioned, spot-treated, or other phrases. He would then provide that new price and explain how it is much more beneficial in your situation. You've already had your mind set on having your carpet cleaned, and moved all the furniture, so you reluctantly agree to the higher price (switch).
How can you avoid these types of scams?
1. If you see an offer that's too good to be true, it probably isn't true.
2. If you're unsure, call and ask EXACTLY what you get for the listed price.
3. Ask for a quote or bid in writing before the job is started if you have any suspicions.
Always look for reviews on a company before using them. Chances are that if they are unfair or shady, the reviews will reflect that.
October 28th, 2019
We love our animals, but they can cause quite the headache when it comes to our carpet. Whether you just brought home an energetic puppy or have had one for years, our pets have accidents on the carpet. There are factors which determine whether this issue is a big deal or not. The main one is volume and frequency. If you have a small, trained dog which has very infrequent accidents, if ever, you probably don't have much to worry about. Small dogs have small bladders, so the volume of urine is small enough, typically, that it won't penetrate deeply into the pad. If these spots are found quickly and cleaned, there are probably no lasting effects.
On the other end of the spectrum are larger dogs with frequent accidents. These are much more serious if not addressed. The volume of their urine can penetrate into the pad or even the slab beneath and create and odor that is very difficult to remove. What you visibly see on the carpet can be misleading as the actual size of the spot beneath the surface can be 2-3x larger in diameter. This is a situation where professional carpet cleaning address the issue in ways which are impossible otherwise.
A good pet treatment contains urine-specific ingredients and strong deodorizers. A thorough flushing and extraction of the areas are needed.
It's best to be proactive with pet stains or spots before they turn into a bigger problem. If you wait too long, it may be too late!
September 14th, 2019
Steam cleaning is the common phrase used to describe a carpet cleaning process known as "Hot Water Extraction". The name originates from the visible steam that emanates from the carpet cleaning tools. The steam itself has very little to do with the cleaning other than suggesting the water being used is hot. The combination of hot water, the right pressure, and strong vacuum suction are needed to deliver good results using this method of cleaning. For truck-mounted systems, a gasoline engine powers three components to execute this method. Most of the power is used by the vacuum blower to create the suction. The motor also powers a water pump to to move the water to the cleaning tool. If you've every cleaned anything, you know that hot water works best. Most new systems use a "heat exchange" method which circulates the fresh water through the engine exhaust chamber allowing for temperatures of 200 degrees or more.
If you want the deepest carpet cleaning possible, most would agree that this is the method to use.
July 12th, 2019
If you're having drying issues, it's important to identify whether the source of the problem is coming from the dryer itself or the vent. In nearly all cases, this can be identified by asking one question. Is the dryer producing heat? If the answer is yes, but clothes are still taking long to dry, the problem in nearly all cases is the dryer vent. If you want a definitive answer, you can disconnect your dryer from the duct behind the dryer and vent it out into the garage (electric dryers only. Gas dryer exhaust is poisonous). If doing this fixes your drying issues, there is no longer a question that the dryer duct is clogged. If you continue to have drying issues even when the dryer is disconnected from the wall, your dryer is the problem.
May 25th, 2019
We like to put exact timelines on maintenance, but everyone's home is different. There are some variables to consider when determining how often to have your carpet cleaned.
1. Do you have pets?
2. Do you have young children?
3. Do you wear shoes inside (on carpet)?
4. Do you vacuum less than 3+ times a week?
Many online publications suggest having your carpet cleaned once a year. If none of these common soiling factors apply to you, you can probably go longer. If you answered yes to 1-2, then once a year would normally be sufficient. If you answered yes to 3-4, you may consider having your carpet cleaned twice per year. Some families with allergies may benefit from more frequent cleanings as well.
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