Pro-X: Carpet Cleaning

We accept cash, check, credit card, Venmo, and Apple Pay

We use Hot Water Extraction, which is also known as steam cleaning. 

Strong, truck-mounted machines utilize this method. Our carpet tool sprays steaming hot water to remove the dirt from the carpet fibers. The spray includes a rinse agent which ensures no residue is left behind. Then, it vacuums up the soiled water. It's the same concept as a washing machine, but with stronger cleaners and hotter water. 

We've run many tests, and carpet we clean typically dries in 3-5 hours.

We remove nearly all of the water out of the carpet, but it still needs to fully dry after we're done. The key to this is circulating dry air. You can do this by turning on ceiling fans, bathroom exhaust fans, keeping your A/C or Heater running, or opening windows. If you have a humidifier, make sure it's off. 

Depending on size, most jobs take 1-3 hours to complete. We can give you an estimated time, of course.  

We can remove nearly all food or product stains. There are exceptions though. If the stain has dyed the carpet fiber, usually cleaning won't be enough. It's the same reason that washing a red shirt, for example, can remove a mustard spot but not affect the overall color of the shirt. The second possible issue would be if the pad is fully saturated with a stain-causing substance. This may need a different remedy as well.

We can make them look their best, but damaged carpet fibers will always show wear versus the surrounding areas. Sharp mineral particles tracked in actually grind into the fabric when people walk over your carpet. This friction creates a tearing effect that strips down the quantity of carpet fibers making certain sections appear threadbare, dark, and worn. Regular vacuuming can help prevent this, but it is impossible to reverse the effect after it has occurred. We can pull all the dirt and grime out of it, but once it's worn enough to notice, it will never look new. 

We recommend that all the carpet you want cleaned be exposed already. While we will happily move smaller pieces on request, there are a couple of reasons we'd advise against it. Firstly, moving things increases the risk that something can break, scratch, or be damaged. We don't take responsibility for damage unless it's caused by our gross negligence. Secondly, cleaned carpet should be allowed to dry while bare. Placing furniture back on damp fibers could end up transferring some color from the furniture piece to the carpet. Therefore, clearing out areas before your appointment is ideal. We can clean around beds, dressers, couches, etc and reach under tables and desks. 

We carry a fresh water tank and typically don't need to access water on the property. For some larger job, we may need a regular garden faucet. Our carpet cleaning machine does not require power (has engine). Electric power is not required, but it's recommended so that the A/C or heater can run to help dry the carpet. 

Absolutely not. We don't sell you anything during the visit. 

Unfortunately, we do not service apartments due to equipment access limitations. We do clean condos or townhouses that have a private driveway or non-carport parking with direct access to the door. 

Unfortunately, we do not. 

Yes we can clean nearly all rugs on site. We don't clean oriental, viscose, jute, silk, or other high end rugs. Wool rug manufacturers may not recommend hot water extraction as a cleaning method for their product (see if rug has tag with care instructions). Super thin rugs have a tendency to ripple along the edges or throughout due to moisture temporarily softening the weak backing. 

No, unfortunately not. 

Yes! Pro-X is a local company based in NW OKC/West Edmond and serves a broad area in Oklahoma City.

Our carpet cleaning service always includes a pretreatment, deodorizer, spot treatment, and truck mounted steam cleaning (aka hot water extraction). There are a couple things that it doesn't include, but we can discuss adding it on if you'd like. This includes moving more than a couple pieces of furniture, dark lines along the edge of your carpet also known as filtration lines, and similar uncommon issues.